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Illinois Register

Part of: Electronic Documents of Illinois

The Illinois Register is the official state document for publishing public notice of rulemaking activity initiated by State governmental agencies. The table of contents is arranged categorically by rulemaking activity and alphabetically by agency within each category.

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Illinois Register

Part of: Electronic Documents of Illinois

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Illinois Register

Part of: Electronic Documents of Illinois

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Illinois Register

Part of: Electronic Documents of Illinois

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Executive Order

Part of: Electronic Documents of Illinois

Governor's order to each agency, department, bureau, office, board and commission under his jurisdiction, direction or control order on project labor agreements.

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Executive Order

Part of: Electronic Documents of Illinois

Governor's Executive Order to reorganize agencies by the transfer of certain functions of the Department of Revenue to the Department of Healthcare and Family Services

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Annual Report: Consumer Services Division

Part of: Electronic Documents of Illinois

This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified through investigations consumer complaints. Utility performance in responding to customer concerns is also reviewed. CSD staff participate in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices and offer testimony representing consumer interests in formal cases before the Commission. The division also assists in identifying trends in complaints as they develop in order to provide the Commission and Illinois consumers with timely information in the interest of consumer protection.