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Annual Report: Consumer Services Division

Part of: Electronic Documents of Illinois

This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints.

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Illinois Families Now and Forever

Part of: Electronic Documents of Illinois

Illinois Families Now and Forever is a publication from Department of Children and Family Services for families parenting children who are or have been in the department's care. This publication provides updates on department policy and useful information to help foster families. The publication extends the audience to include adoptive and guardianship families. Items in this issue: From the DCFS Director 250 apply for 48 scholarships Youth in college get gifts from home Education funds More info on $3,000 grant Call someone who CARES when theres a crisis at 800-345-9049 Top Implementation plans all fall within one point of perfect Statewide Foster Care Advisory Council bulletin What readers say they want to read about in the newsletter DCFS hosts families at State Fair with ride and food benefits Clip and Share: 8 myths and realities about adoption Post Adoption/ Guardianship Helpful Hint Illinois Adoption Advisory Council Adoption Learning Partners launches two new on-line courses for families Adoption Study for Teens Support groups can get support, too Tell it like it is: Readers respond A family for me

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For the Record: newsletter of the Illinois State Archives, and the Illinois State Historical Records Advisory Board, Secretary of State and State Archivist

Part of: Electronic Documents of Illinois

This newsletter describes research tools and resources made available by the Illinois State Archives. Articles in this issue include Archives loans plat book for display at Field Museum, Basics of Archives workshop, Pearl Harbor Day at the Archives, DATES and REMINDERS, New facility for IRAD-ISU, and 2007 Accessions of the Illinois Archives.

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Illinois Literacy

Part of: Electronic Documents of Illinois

This issue of the Illinois Literacy newsletter has items on Jim Goodridge receiving a Lifetime Presidential Service Award; Literacy provider travels abroad to teach English; Family Reading Night 2007 including Summer reading Web sites; and announcing Thursday, November 20 as Family Reading Night 2008.